Data We Gather
When you browse our store or place an order, we collect only the data necessary to fulfill your request. This includes:

  • Personal Identifiers: Full name, billing address, shipping address, email address, and phone number.
  • Transaction Data: Order history, purchase amounts, and return records.
  • Payment Tokens: We receive encrypted payment tokens from our gateway partners (Stripe/PayPal). We do not store complete credit card numbers on our servers.
  • Technical Signals: IP address, browser fingerprint, operating system, and cookie-derived session data to improve user experience.

How We Use Your Information
We utilize your data for the following defined purposes:

  • Order processing, fulfillment, carrier coordination, and fraud prevention.
  • Customer support—responding to your inquiries, processing returns, and providing shipping updates.
  • Marketing communications, but only if you have explicitly consented to receive our newsletter. You can opt out of promotional emails via the “Unsubscribe” link in any message.
  • Internal analytics to measure site performance, traffic sources, and product popularity.

Third-Party Sharing
We do not sell, lease, or trade your personal data to external parties for their independent marketing. We do share necessary subsets of your data with:

  • Shipping partners (to deliver your package and provide tracking).
  • Payment processors (to handle the transaction).
  • Email service providers (to send you order confirmations and replies).
  • Analytics tools (to help us understand site traffic).

All recipients are bound by strict confidentiality obligations and are not permitted to use your information for any purpose other than the specific service they provide.

Cookies
Our website utilizes essential cookies to maintain cart data, remember user sessions, and facilitate a frictionless checkout. Non-essential analytics cookies are set only with your consent via our cookie banner. You can adjust or disable cookie storage in your browser settings; however, doing so may disrupt the checkout process.

Your Data Rights
You are entitled to:

  • Access a copy of the personal data we hold about you.
  • Request corrections to any inaccurate or incomplete records.
  • Ask for the deletion of your personal data, subject to legal retention requirements for tax and fraud investigation purposes.
  • Withdraw consent for marketing emails at any time.

To exercise these rights, simply email us at info@franciskurkddjian.it.com. We will respond to verified requests within 30 days, as required by applicable privacy laws.

Data Security
We implement SSL (Secure Sockets Layer) encryption across our entire checkout domain. While no internet transmission is 100% secure, we continuously update our security protocols to align with industry best practices.